Sr. Technology Manager, Workforce Collaboration Technology

Information Technology
Richmond, VA
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Position Description

Sr. Technology Manager – Workforce Collaboration Technology

Over 24 years ago CarMax disrupted the automotive industry. And we’re still disrupting the industry, enabling a best in class seamless customer experience driven by innovation! We are leveraging leading technologies, modern development practices, and highly engaged associates to deliver this experience.

Our purpose is to drive integrity in the automotive industry by being honest & transparent in every interaction. It is the foundation of our culture and why CarMax has been on the Fortune 100 Top Places to Work for.

Who we are looking for:
This position is a strategic hire for the future of CarMax. The Senior Manager’s primary responsibility is to enhance the way CarMax associates work through technology. Partnering with business area leaders in Retail, Banking, and Corporate, this person will direct and manage the strategic planning, software development, implementation, administration, and maintenance for CarMax’s O365 Suite as well as other advanced collaboration tools. This leader must have a passion for enhancing another team’s productivity.
As CarMax continues to drive the evolution of car buying, this leader will serve as the foundation for creating inertia for our digital transformation.

Here is some of the Day to Day:
Strategic planning and results focus
•Clear roadmap for driving continuous value
•Identify the appropriate goals for the teams
•Prioritizing objectives and provide a holistic approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations

•Partner with business stakeholders, peer groups, the Technology Leadership team and key associates.
•Communicate the vision to executive management while also providing guidance for the team to support the strategic direction.
Team Leadership and Development
•Attract, recruit, retain and coach a strong team of skilled and engaged associates aligned to the overall mission.
•Create clear role expectations and develop associates to reach their full potential – understand their goals and needs, partner in their development, provide advice, feedback, training and advocacy
•Continue to grow one’s knowledge base and stay current with industry trends while also
formulating a technology plan for each business area based on in-depth understanding of the current business needs and their future direction.

Position Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Passionate about technology
•Persuasive communicator – able to explain complex or intangible concepts to stakeholders at all levels
•Good listener – weighs input from multiple perspectives when forming opinions and recommendations
•Collaborative and team oriented work approach
•Experience gaining consensus among a large, diverse group of stakeholders
•Experience managing, training and mentoring others in IT software development and SaaS/Software Package implementation best practices.
•Able to easily motivate and inspire team members, peers, stakeholders and executives
•Innovative; thinks beyond boundaries
•Analytical; solves problems at root cause and prioritizes effectively
•Continuous learner and improvement mentality; never satisfied
•Comfortable speaking to large audiences and executives
•Flexible and open-minded; proactively seeks input from others
•Entrepreneurial drive and spirit; enjoys working in a fast-paced environment
•Handles constructive criticism with ease; adapts easily and efficiently to change

•BS/BA degree – IT related, preferred
•7+ years of experience in Technology with 3+ years of Productivity Suite experience (O365 preferred)
•3+ years’ experience managing direct reports
•3+ years of experience required leading development projects leveraging Agile practices, preferred

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